Burger
Zahnmedizinisches Institut Dr. Burger & Partner Logo

Privacy policy

We process your personal data exclusively within the framework of the provisions of the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Note: To make it easier to read, the term “data” is usually used, although personal data is meant. Legal provisions without information refer exclusively to those of the GDPR, unless otherwise stated.

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Below we will inform you about the type, scope, purpose of data collection and its use in accordance with the requirements of the GDPR:

I. Name and address of the person responsible for data protection

The person responsible within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is: Dental Institute Dr. Burger & Partner GmbH Rheinstrasse 13 6800 Feldkirch Austria T +43 5522 766 15 E datenschutz@drburger.at The person responsible for data protection: Laura Burger-Krebes Rheinstrasse 13 6800 Feldkirch Austria T +43 5522 766 15 E datenschutz@drburger.at Institutional regulations

II. Provision of the website and creation of log files

1. Description and scope of data processing

Every time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer. The following data is collected:

  • Information about the browser type and version used
  • The user’s operating system
  • The user’s Internet service provider
  • The user’s IP address
  • Date and time of access
  • Websites from which the user’s system accesses our website
  • Websites that are accessed by the user’s system via our website

2. Legal basis for data processing

The legal basis for the temporary storage of data and log files is Art. 6 Para. 1 f.

Information

3. Purpose of data processing

The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user’s computer. To do this, the user’s IP address must remain stored for the duration of the session.
Our legitimate interest in data processing in accordance with Article 6 Paragraph 1 f also lies in these purposes.

4. Duration of storage

The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. If the data is collected to provide the website, this is the case when the respective session has ended.

5. Possibility of objection and removal

The collection of data to provide the website and the storage of the data in log files is absolutely necessary for the operation of the website.

III. Use of cookies

1. Description and scope of data processing

Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user’s computer system. When a user accesses a website, a cookie can be stored on the user’s operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is accessed again. Technically necessary cookies: We use cookies to make our website more user-friendly. Some elements of our website require that the accessing browser can be identified even after a page change. The following data is stored and transmitted in the cookies:
  • Hide the cookie notice, save the settings regarding cookies that are not technically necessary
  • Login information
Non-technically necessary cookies: When accessing our website, users are informed about the use of cookies by an information banner and are referred to this data protection declaration. In this context, the option is also offered to deactivate cookies that are not technically necessary. If the user gives their consent, the following cookies are set (more information about the individual components can be found in Section V): Matomo We use cookies on our website that enable analysis of users’ surfing behavior. The following data can be transmitted:
  • Search terms entered
  • Frequency of
  • page views
  • Use of website functions
The user data collected in this way is pseudonymized using technical precautions. It is therefore no longer possible to assign the data to the accessing user. The data is not stored together with other personal data of the users. YouTube YouTube is used by the website to store and display video content. As a result, cookies are set by YouTube to track the use of its services. Google Maps Google Maps is a map service that shows our location and offers the option of route planning. As a result, Google sets cookies that record user behavior on the website in order to deliver personalized advertising and optimize the services offered.

2. Legal basis for data processing

The legal basis for the processing of your data using technically necessary cookies is Art. 6 Para. 1 f. For cookies that are not technically necessary, the legal basis is Art. 6 Para. 1 a if you have given your consent.

3. Purpose of data processing

The purpose of using technically necessary cookies is to simplify the use of websites for users. For these purposes, our legitimate interest lies in the processing of your data in accordance with Article 6 Paragraph 1 f. Some functions of our website cannot be offered without the use of cookies. For this it is necessary that the browser is recognized even after a page change. The user data collected through technically necessary cookies is not used to create user profiles. The non-technically necessary cookies are used for the purpose of improving the quality of our website and its content. Through the analysis cookies we learn how the website is used and can therefore continually optimize our offering.

4. Duration of storage, possibility of objection and removal

Cookies are stored on the user’s computer and transmitted to our site by the user. Therefore, as a user, you also have full control over the use of cookies. By changing the settings in your internet browser, you can deactivate or restrict the transmission of cookies. Cookies that have already been saved can be deleted at any time. This can also be done automatically. There are several ways to manage cookies. The Help button on the toolbars of most browsers will tell you how to stop accepting cookies, how to be notified when a new cookie is set, and how to block cookies. If you block cookies, you may not be able to register, log in or fully use the services.

IV. Newsletter

1. Description and scope of data processing

You can subscribe to a free newsletter on our website. When you register for the newsletter, the data from the input mask is transmitted to us. Specifically, we need your email address and, optionally, your first and last name including title (gender) and company name.

The following data is also collected when registering:

  • Date and time of registration

Your consent will be obtained for the processing of data as part of the registration process.

In addition, your data will generally not be passed on to third parties. (Exception for data processing see below) Under no circumstances will your contact details be sold or rented. The data is used exclusively for sending the newsletter.

In the course of this data processing, we forward the personal data collected to the following third parties (data processors): popup communications gmbh, Werdenbergerstraße 39a, 6700 Bludenz, datenschutz@popup.at

2. Legal basis for data processing

The legal basis for processing your data after registering for the newsletter is Article 6 Paragraph 1 a if the user has given his consent.

3. Purpose of data processing

The purpose of collecting your email address is to deliver the newsletter.

4. Duration of storage

The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. The user’s email address is therefore stored as long as the subscription to the newsletter is active.

5. Right of withdrawal and removal option

The subscription to the newsletter can be canceled by the affected user at any time. For this purpose, there is a corresponding link in every newsletter.

Integrated services

1. Webalizer

When you visit our website, data about the respective access is collected and stored without personal reference, e.g. browser type, date, the website from which you came to us (referrer) and time of access. We use the Webalizer program for the analyses. On our web server, the web analysis tool Webalizer works by anonymizing IP addresses. The IP addresses are not displayed in the analysis tool, so that a personal connection can no longer be established and you as a user remain anonymous to us. The anonymized data sets are stored on our web server and evaluated in-house exclusively for statistical purposes.

2. Matomo (formerly Piwik)

On this website we use the software “Matomo” (www.matomo.org), a product from the provider InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand. The software places a cookie (a text file) on your computer that can be used to recognize your browser. If subpages of our website are accessed, the following data is stored:
  • the user’s IP address in anonymized form
  • the subpage accessed and the time of access
  • the page from which the user came to our website (referrer)
  • which browser is used with which plugins, which operating system and which screen resolution
  • the time spent on the website
  • the pages that are accessed from the accessed subpage
The user data collected when using Matomo is stored within the EU. With the exception of the service provider (see below), the data will not be passed on to third parties. The service provider also does not transfer data or merge it with other user data. Service provider: popup communications gmbh, Werdenbergerstr. 39a, 6700 Bludenz, Austria; Website: https://www.popup.at; Privacy policy declaration: https://www.popup.at/privacy-policy/ Legal basis The legal basis on which we process personal data using Matomo is Article 6 Paragraph. 1 lit. a of the GDPR. Purpose of data processing We need the data to analyze users’ surfing behavior and to obtain information about the use of the individual components of the website. This enables us to continually optimize the website and its user-friendliness. Our legitimate interest lies in these purposes in accordance with Art. 6 Paragraph. 1 lit. f GDPR is justified. By anonymizing the IP address, we take into account the user’s interest in protecting personal data. The data is never used to personally identify the website user and is not combined with other data. Duration of storage: The data will be deleted when it is no longer needed for our purposes. In our case that is 365 days.

3. YOUTUBE

The person responsible for processing has integrated components from YouTube on this website. YouTube is an Internet video portal that allows video publishers to post video clips free of charge and allows other users to view, rate and comment on them free of charge. YouTube allows the publication of all types of videos, which is why complete films and television programs, as well as music videos, trailers or videos made by users can be accessed via the Internet portal. YouTube’s operating company is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheater Pkwy, Mountain View, CA 94043-1351, USA. Each time you access one of the individual pages of this website, which is operated by the controller and on which a YouTube component (YouTube video) has been integrated, the Internet browser on the data subject’s information technology system is automatically activated by the respective YouTube component prompted to download a representation of the corresponding YouTube component from YouTube. Further information about YouTube can be found at https://www.youtube.com/yt/about/de/. As part of this technical process, YouTube and Google receive information about which specific subpage of our website is visited by the data subject. If the data subject is logged in to YouTube at the same time, YouTube recognizes which specific sub-page of our website the data subject is visiting when a subpage that contains a YouTube video is accessed. This information is collected by YouTube and Google and assigned to the respective YouTube account of the data subject. YouTube and Google always receive information via the YouTube component that the data subject has visited our website if the data subject is logged in to YouTube at the same time as accessing our website; This happens regardless of whether the person concerned clicks on a YouTube video or not. If the data subject does not want this information to be transmitted to YouTube and Google, they can prevent the transmission by logging out of their YouTube account before accessing our website. The data protection regulations published by YouTube, which can be accessed at https://www.google.de/intl/de/policies/privacy/, provide information about the collection, processing and use of personal data by YouTube and Google

4. GOOGLE MAPS

On our website we use Google Maps to display our location and to create directions. This is a service provided by Google LLC, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”. If you access the Google Maps component integrated into our website, Google stores a cookie on your device via your Internet browser. In order to display our location and create directions, your user settings and data are processed. We cannot rule out that Google uses servers in the USA. Through the connection to Google established in this way, Google can determine from which website your request was sent and to which IP address the directions should be sent. The legal basis is Article 6 Paragraph. 1 lit. f) GDPR. Our legitimate interest lies in optimizing the functionality of our website. The use of Google Maps and the information obtained via Google Maps is governed by the Google Terms of Use: https://policies.google.com/terms?gl=DE&hl=de and the Terms and Conditions for Google Maps: https://www.google.com/intl/de_de/help/terms_maps.html . Google also offers further information at https://adssettings.google.com/authenticated and https://policies.google.com/privacy. If you do not agree to this processing, you have the option of preventing the installation of cookies by using the appropriate settings in your internet browser. You can find details on this under “Cookies” above.

5. Flockler Social Media Feed

We use Flockler, a social media aggregator tool, to curate social media feeds and present social media content that we believe is relevant to you. Flockler does not store any information about your visit. However, depending on the platform, the social media services may store information about you if you choose to interact with the content (e.g. play a video or visit the relevant social media profile page).

VI. Contact form and email contact

1. Description and scope of data processing

There is a contact form on our website that can be used to contact us electronically or request an appointment. If a user takes advantage of this option, the data entered in the input mask will be transmitted to us and stored. This data is:
  1. Salutation
  2. First name
  3. Last name
  4. E-mail address
  5. Telephone number
  6. Reason
  7. Date
  8. Time
At the time the message is sent, the following data is also stored:
  1. The user’s IP address
  2. Date and time of registration
Alternatively, you can contact us using the email address provided. In this case, the user’s personal data transmitted with the email will be stored. In this context, the data will not be passed on to third parties. The data is used exclusively for processing the conversation.

2. Legal basis for data processing

The legal basis for processing the data is Art.6 if the user has given his consent Paragraph 1 lit.a GDPR. The legal basis for the processing of data transmitted when sending an email is Art.6 Paragraph 1 lit.f GDPR. If the email contact is aimed at concluding a contract, the additional legal basis for the processing is Art.6 Paragraph 1 lit.b GDPR.

3. Purpose of data processing

We process the personal data from the input mask solely to process the contact. If you contact us via email, this also represents the necessary legitimate interest in processing the data. The other personal data processed during the sending process serves to prevent misuse of the contact form and to ensure the security of our information technology systems.

4. Duration of storage

The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those that were sent by email, this is the case when the respective conversation with the user has ended. The conversation ends when it can be seen from the circumstances that the matter in question has been finally clarified. The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

5. Possibility of objection and removal

The user has the option to revoke his consent to the processing of personal data at any time. If the user contacts us by email, they can object to the storage of their personal data at any time. In such a case, the conversation cannot continue. If you wish to cancel, please let us know via our email address above. In this case, all personal data that was stored in the course of contacting you will be deleted.

VII. Rights of the user (rights of those affected)

If your personal data is processed, you are the data subject within the meaning of the GDPR and you have the following rights towards us as the person responsible:

1. Right to get information

You can request confirmation from us as to whether personal data concerning you is being processed by us.

If such processing occurs, you can request information from us about the following information:

The purposes and categories of personal data that will be processed, including the recipients or categories of recipients to whom your data has been or will be disclosed, and the planned duration of storage of the data concerning you. If we use profiling technologies, we will provide you with meaningful information about the logic involved as well as the scope and intended effects of such processing. We must also inform you about your right to complain to the data protection authority. You also have the right to request information as to whether the data concerning you will be transferred to a third country or to an international organization.

2. Right to rectification

You have the right to rectification and/or completion if your processed data is incorrect or incomplete. If applicable, we will make the correction immediately.

3. Right to restriction of processing

You can request the restriction of the processing of your data under the following conditions:

  1. if you contest the accuracy of the data concerning you for a period enabling us to verify the accuracy of your data;
  2. the processing is unlawful and you refuse the deletion of your data and instead request the restriction of the use of your data;
  3. we no longer need your data for the purposes of processing, but you need it to assert, exercise or defend legal claims, or
  4. if you have objected to the processing and it is not yet clear whether our legitimate reasons outweigh your reasons.

If the processing of your data has been restricted, this data – apart from its storage – may only be processed with your consent or to assert, exercise or defend legal claims or to protect the rights of another natural or legal person.

If the restriction on processing has been restricted in accordance with the above conditions, you will be informed by us before the restriction is lifted.

4. Right to deletion

We are obliged to delete your data immediately if one of the following reasons applies:

  1. Your data is no longer necessary for the purposes for which we collected it;
  2. You revoke your consent and there is no other legal basis for the processing.
  3. You object to the processing in accordance with Art 21 Paragraph 1 and there are no overriding legitimate reasons on our part for the processing, or you object to the processing in accordance with Art 21 Paragraph 2.
  4. Your data has been processed unlawfully.

There is no right to deletion if processing is necessary

  1. to fulfill a legal obligation that requires processing (e.g. towards authorities and offices) or to carry out a task that is in the public interest that has been assigned to us;
  2. to assert, exercise or defend legal claims.

5. Right to object

You have the right to object at any time to the processing of your data based on Article 6 Paragraph 1 e or f for reasons arising from your particular situation; This also applies to profiling based on these provisions.

In this case, we will no longer process your data unless we have compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

If your data is processed for the purpose of direct advertising, you have the right to object at any time to the processing of your data for the purpose of such advertising; This also applies to profiling insofar as it is connected to such direct advertising.

If you object to processing for direct advertising purposes, your data will no longer be processed for these purposes.

6. Right to revoke the declaration of consent under data protection law

You have the right to revoke your data protection declaration of consent at any time. The revocation of consent does not affect the lawfulness of the processing carried out based on the consent before its revocation.

7. Right to complain to the data protection authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with the data protection authority in accordance with Section 24ff DSG 2018 if you believe that the processing of your data violates the GDPR.

The data protection authority informs the complainant about the status and results of the complaint, including the possibility of a legal remedy.

Feldkirch, May 2018